Cancellation policy

Cancellation Policy

Some items in our store may be offered via subscription, pre-order, or through a "try before you buy" option. This policy explains how to modify or cancel such purchases.

Subscriptions

By purchasing a subscription, you will receive recurring deliveries based on the duration and frequency selected.

• Your payment details will be stored securely, and you will be charged upon each delivery unless you opt for pre-payment.

• Some subscriptions may renew automatically; you can cancel the renewal at any time.

• You can manage, modify, or cancel your subscription using the links provided in your order confirmation emails.

• For further details on returns and refunds, please refer to our Refund Policy.

Pre-orders

With a pre-order, you purchase a product that is currently out of stock or will be available shortly.

• At checkout, we may not collect any payment or we may require only a partial deposit.

• Your payment method will be stored, and the full amount (or the remaining balance) will be charged when the order is fulfilled.

• You may cancel a partially paid pre-order as long as it has not yet been fulfilled. If the order has already been shipped, it cannot be canceled, but you may request a refund in accordance with our Refund Policy.

Try Before You Buy

When choosing the "try before you buy" option, we authorize your payment method before shipping the order.

• You will have a pre-determined period to decide whether to keep the item.

• At the end of this period, if the item has not been returned, the full amount will be charged to your payment method.